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Anonymous on Apr 4, 2013
3 out of 5 starsThis bag was cute, however, the strap broke the second time I used it. When I contacted the seller, she did offer to repair it for me if I shipped it back to her, however since I have the option of repairing it myself with my friends sewing machine once she gets back in town I declined, as I didn't want to spend even more money at this point (and shipping was almost a third the price of the bag!) nI suggested maybe partial refund (nothing big as this wasn't an expensive purchase, nothing more than 50% for sure) and left it for the seller to offer how much she would be willing to refund me as a discount. She didn't reply. n I know it cost the seller time, effort and materials to make this bag, and I appreciate that, I just feel like since the strap broke during my second time using this bag a partial refund discount should would be fair (maybe $5? I did leave it to the seller to suggest!) because now I'm back to using my old bag that's full of safety pins.
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